Frequently Asked Questions

Everything you need to know about shopping with Bear House India

What is the estimated delivery time for my order?

Most orders are processed within 24-48 hours. Depending on your location within India, you can expect delivery within 3 to 7 business days.

How do I return or exchange an item?

We offer a hassle-free 7-day return and exchange policy. To initiate a request, visit our returns portal with your order ID and mobile number. Items must be unworn and have tags attached.

Are there any shipping charges?

We offer free shipping on all prepaid orders across India. For Cash on Delivery (COD) orders, a nominal convenience fee may apply at checkout.

How do I find the right size for me?

Each product page features a detailed size guide. We recommend measuring a similar garment that fits you well and comparing it against our chart for the best fit.

What payment methods do you accept?

We accept all major credit and debit cards, UPI, Net Banking, and popular mobile wallets. Cash on Delivery is also available for most pin codes.

Can I cancel my order after it has been placed?

Orders can be cancelled within 12 hours of placement or until they are dispatched, whichever is earlier. Once shipped, the order cannot be cancelled but can be returned after delivery.